Privacy Policy

Who We Are

This website, https://fiakabar.hr, is owned and operated by LUMA Facility Service d.o.o. We are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, share, and protect your personal data when you visit our website or use our services.

Data Controller

The data controller for your personal data is LUMA Facility Service d.o.o. For any questions related to the processing of your personal data, you can contact us at: info@lumafs.hr.

What Personal Data We Collect

We may collect the following personal data:

• Data you voluntarily provide to us: Name, surname, email address, phone number, address, details about your project, and other information you voluntarily give us through contact forms or email.

• Data about your device and Browse: IP address, browser type, operating system, pages you visit on our website, and other technical information.

• Cookie data: We use cookies to improve your user experience. You can read more about cookies below.

How We Use Your Personal Data

We use your personal data to:

• Provide services: Use your data to provide the services you have requested.

• Communication: Respond to your inquiries, send notifications, and information about our services.

• Improve services: Analyze your data to improve our services and website.

• Marketing: Send marketing communications if you have opted in.

Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies to:

• Enhance your user experience: Remember your settings and preferences.

• Collect anonymous website usage data: We use this data to analyze and improve our website.

You can manage cookie settings in your browser. However, if you disable cookies, some functionalities of our website may not work correctly.

Do We Share Your Personal Data?

We will not sell or rent your personal data to third parties. We may share your personal data with our trusted partners who help us provide services (e.g., hosting providers, analytics). These partners are contractually obligated to protect your personal data.

Security

We implement reasonable technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

• Access: Request a copy of your personal data that we process.

• Rectification: Request the correction of inaccurate or incomplete personal data.

• Erasure: Request the deletion of your personal data in certain circumstances.

• Restriction of processing: Request the restriction of processing your personal data in certain circumstances.

• Object: Object to the processing of your personal data.

• Data portability: Request the transfer of your personal data to another data controller.

Changes to the Privacy Policy

We may update this privacy policy periodically. The latest version will always be available on our website.

How to Contact Us

If you have any questions about this privacy policy or our personal data processing practices, please contact us at: info@lumafs.hr.